Privacy


 

Privacy policy

Thank you for visiting our website and for your interest in our company and our offers. Despite careful control of the contents, we do not assume any liability for external links to third-party contents, as we did not initiate the transmission of this information, did not select or change the addressee of the transmitted information and the transmitted information itself.

The protection of your personal data during the collection, processing and use on the occasion of your visit to our website is an important concern for us and is carried out within the framework of the legal regulations, about which you can inform yourself e.g. under www.bfdi.bund.de.

In the following, we explain what information we collect during your visit to our websites and how it is used:

1. Collection and storage of personal data as well as type and purpose of their use

a) When visiting the website

Each time a customer (or other visitor) accesses our website, information is automatically sent to the server of our website by the internet browser used on your end device (computer, laptop, tablet, smartphone, etc.). This information is temporarily stored in a so-called log file.

The following data is collected without your intervention and stored until automated deletion:

  • IP address of the requesting computer, as well as device ID or individual device identifier and device type,
  • Name of the file retrieved and amount of data transferred, as well as date and time of retrieval,
  • notification of successful retrieval,
  • requesting domain,
  • Description of the type of Internet browser used and, if applicable, the operating system of your terminal device as well as the name of your access provider,
  • your browser history data as well as your standard weblog information

Our legitimate interest according to Art. 6 para. 1 p. 1 lit. f DSGVO to collect the data is based on the following purposes: ensuring a smooth connection and a comfortable use of the website, evaluation of system security and stability as well as for other administrative purposes.

In no case do we use the collected data for the purpose of drawing conclusions about your person..

b) When using our contact form

For questions of any kind, we offer you the possibility to contact us via a form provided on the website. At least the following information is required: e-mail, name, so that we know who the enquiry is from and so that we can answer it. Further information can be provided voluntarily.
Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO on the basis of your voluntarily given consent.
The personal data collected by us for the use of the contact form will be automatically deleted after completion of your request.

c) Upon conclusion of a contractual relationship

When concluding a contractual relationship on our website, we ask you to provide the following personal data:

- Data that identifies you personally, such as name and email address - academic title - data that identifies your company, such as company name, address, communication data (email address, telephone number, fax number), VAT ID or tax number, if applicable) - information on your means of payment

- Other personal data that we are required or authorised by law to collect and process and that we need for your authentication, identification or to verify the data we collect from you.

The aforementioned data is processed for the purpose of handling the contractual relationship. The processing of the data is based on Art. 6 para. 1 lit. b DSGVO. The storage period is limited to the purpose of the contract and, if applicable, legal and contractual retention obligations.

d) Use of payment service providers

We also work with payment service providers for the payment of contracts concluded with us for a fee. We pass on your payment data to the commissioned payment service provider as part of the payment processing - for the purpose of the payment - insofar as this is necessary for the payment processing. The legal basis for the transfer of data is in each case Art. 6 Para. 1 lit. b DSGVO..

e) When registering for our newsletter

If you have expressly consented in accordance with Art. 6 (1) sentence 1 lit. a DSGVO, we will use your e-mail address to send you our newsletter on a regular basis.
You can unsubscribe at any time, for example via a link at the end of a newsletter. Alternatively, you are welcome to send your unsubscribe request at any time by e-mail (preferably with the subject: "Unsubscribe Newsletter").

Our data protection policy is in accordance with the applicable data protection regulations and the data is only processed in the Federal Republic of Germany and in the following countries: The aforementioned country has been considered by the European Commission as a third country ensuring an adequate level of data protection. In this respect, the European Commission has no reservations regarding the transfer of data to Switzerland and the transfer is possible on the basis of Art. 44 DSGVO. For further information, please visit the website of the European Commission https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:52017DC0007&from=EN. A transfer to other third countries does not take place and is not intended.

3. Data subjects' rights

Upon request, we will be happy to inform you whether and which personal data relating to you are stored (Art. 15 DSGVO), in particular about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, and the existence of automated decision-making, including profiling.

You also have the right to have any incorrectly collected personal data corrected or incompletely collected data completed (Art. 16 GDPR).

Furthermore, you have the right to demand that we restrict the processing of your data, provided that the legal requirements for this are met (Art. 18 GDPR).

You have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request that it be transferred to another controller (Art. 20 GDPR).

In addition, you have the so-called "right to be forgotten", i.e. you can demand that we delete your personal data, provided that the legal requirements for this are met (Art. 17 GDPR).

Irrespective of this, your personal data will be automatically deleted by us if the purpose of the data collection has ceased to exist or the data processing has been carried out unlawfully.

In accordance with Art. 7 (3) of the GDPR, you have the right to revoke your consent at any time. This has the consequence that we may no longer continue the data processing based on this consent in the future.

You also have the right to object to the processing of your personal data at any time, provided that a right of objection is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Art. 21 GDPR).

If you wish to exercise your right of revocation or objection, simply send an e-mail to: info@onlinezoo.at.

In the event of breaches of data protection regulations, you have the possibility to lodge a complaint with a supervisory authority in accordance with Art. 77 of the GDPR.

4. Duration of data storage

The data collected will be stored by us for as long as is necessary for the performance of the contracts entered into with us or you have not exercised your right to erasure or your right to transfer data to another company.

5. Cookies

We use cookies on our website. These are small text files that are automatically created by your browser and stored on your terminal device when you visit our website. Information is stored in the cookie that is related to the specific end device used. However, this does not mean that we gain immediate knowledge of your identity. The use of cookies serves first of all to make the use of our offer more pleasant for you:

How we use so-called session cookies to recognise that you have already visited individual sub-pages of our website. If you have registered, your password is stored for the duration of your visit to our website and when you change sub-pages, so that you do not have to re-enter it each time. These session cookies are automatically deleted after you leave our website.

To optimise user-friendliness, we use temporary cookies that are stored on your end device for a certain fixed period of time. If you visit our site again to use our services, it is automatically recognised that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record and evaluate the use of our website and to optimise our offer for you. These cookies enable us to automatically recognise that you have already visited our website when you visit it again. These cookies are automatically deleted after a defined period of time. The data processed by cookies is necessary for the aforementioned purposes to protect our legitimate interests as well as those of third parties in accordance with Art. 6 (1) p. 1 lit. f GDPR. Most browsers accept cookies automatically. If you do not want us to recognise information about your computer, please set your internet browser so that it deletes cookies from your computer hard drive, blocks all cookies or warns you before a cookie is stored. You can find out how to delete or block cookies in the Help and Support section of your internet browser. There you will find instructions on how to find the file or directory where cookies are stored. In any case, please note that the complete deactivation of cookies may mean that you cannot use all the functions of our website.

6. Online Marketing/ Analysis Tools

The tracking measures we use are carried out on the basis of Art. 6 para. 1 p. 1 lit. f GDPR, § 15 para. 3 TMG. With the tracking measures used, we want to ensure a needs-based design and the ongoing optimisation of our website. On the other hand, we use the tracking measures to statistically record the use of our website and for the purpose of evaluating and optimising our Internet presence. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.

Google Analytics

For the purpose of demand-oriented design and continuous optimisation of our websites, we use Google Analytics, a web analysis service of Google Inc. (https://https://about.google/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymised usage profiles are created and cookies are set (see also under point 5). The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address) and the time of the server request will be transmitted to and stored by Google on servers in the United States. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet use for the purposes of market research and demand-oriented design of these websites. These purposes also constitute our legitimate interest in data processing. The legal basis for the use of Google Analytics is Section 15 (3) of the German Telemedia Act (TMG) in conjunction with Article 6 (1) f of the GDPR.

This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised, how an allocation is not possible (so-called IP masking).

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month.

For more information on the terms of use and data protection of Google Analytics, please visit http://www.google.com/analytics/terms/de.html or http://www.google.com/intl/de/analytics/privacyoverview.html.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available at the following link https://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website: Deactivate Google Analytics. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Google Adwords / Conversion Tracking

We also use the online advertising programme "Google AdWords" as part of Google AdWords conversion tracking. Google Conversion Tracking is an analysis service provided by Google. When you click on an ad placed by Google, a cookie for conversion tracking is stored on your end device. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used for personal identification. If you visit certain web pages on our website and the cookie has not yet expired, Google and we will be able to recognise that you clicked on the ad and were redirected to that page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in to conversion tracking. Here, the customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Adwords/ Conversion Tracking is § 15 para. 3 TMG in conjunction with Art. 6 para. 1 lit. f GDPR.

If you do not wish to participate in tracking, you can object to this use by preventing the installation of cookies from the domain "googleadservices.com" through a corresponding setting in your browser software (deactivation option). You will then not be included in the conversion tracking statistics. Further information and Google's privacy policy can be found at: http://www.google.com/policies/technologies/ads/ , http://www.google.de/policies/privacy/.

Google Remarketing

This website uses Google Remarketing, an advertising service provided by Google Inc ("Google"). Third-party vendors, including Google, serve ads on websites on the Internet. Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website. Users can opt out of Google's use of cookies by visiting the Google advertising opt-out page http://www.google.com/privacy_ads.html. Alternatively, users can opt out of the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page http://www.networkadvertising.org/managing/opt_out.asp.

Facebook

Our website uses social plugins ("plugins") of the social network facebook.com, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA ("Facebook"). When you open our website with the plugin, it establishes a direct connection with the Facebook servers via your browser. This transmits to Facebook the information that you have accessed the page.

If you are logged in with your Facebook account, the visit to our website can be directly assigned to your profile by clicking on the plugin. Even if you do not have a profile, it cannot be ruled out that your IP address will be stored by Facebook.

For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to Facebook's privacy policy (https://www.facebook.com/about/privacy/).

If you are a Facebook member and do not want Facebook to collect data about you via our online offer and link it to your membership data stored on Facebook, you must log out of Facebook before visiting our website and delete the corresponding Facebook cookies. It is also possible to block Facebook social plugins with browser add-ons, for example with the "Facebook Blocker".

Twitter

Functions of the Twitter service are also integrated on our website. These functions are offered by Twitter Inc, Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transmitted to Twitter. We would like to point out that we, as the provider of our website, do not receive any knowledge of the content of the transmitted data or its use by Twitter. You can find more information on this in Twitter's privacy policy at http://twitter.com/privacy. You can change your privacy settings on Twitter in the account settings at http://twitter.com/account/settings. To prevent Twitter from collecting data when you visit our website, log out of Twitter before visiting. To prevent Twitter from generally accessing your data via websites, you can exclude Twitter social plugins by using an add-on for your browser (e.g. "Twitter Blocker", https://disconnect.me).

Pinterest

Plugins of the Pinterest social network (Pinterest Inc., 808 Brannan Street San Francisco, CA 94103-490, USA) are integrated on our website. When you click on the "Pin it" button, a connection to the Pinterest servers is established. The plugin transmits log data to the Pinterest server in the USA. This log data may contain your IP address, the address of the websites visited that also contain Pinterest functions, the type and settings of the browser, the date and time of the request, your use of Pinterest and cookies.

If you are logged in with your Pinterest account, clicking the "Pin it" button can directly associate your visit to our website with your profile. Even if you do not have a profile, it cannot be ruled out that your IP address will be stored by Pinterest. This allows Pinterest to associate the visit to these pages with your user account. To prevent Pinterest from collecting data when you visit our website, you must log out of your Pinterest account before clicking on the "Pin it" button.

For further information, including the settings options for protecting your privacy, please refer to Pinterest's privacy policy: https://about.pinterest.com/de/privacy-policy.

YouTube

Plugins from YouTube (belonging to Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) are used on our website. When you open our website, it establishes a direct connection with YouTube's servers via your browser. This transmits to YouTube the information that you have accessed our website. If you are logged into your YouTube account, your visit to our website and all your interactions in connection with the plugin (e.g. clicking the YouTube button) can be assigned to your YouTube profile and stored by YouTube - even if you do not have a YouTube profile, it cannot be ruled out that YouTube will store your IP address. In this respect, please also note the YouTube privacy policy: https://www.google.de/intl/de/policies/privacy/.

To prevent YouTube from collecting data when you visit our website, log out of YouTube before visiting. To prevent YouTube from generally accessing your data via websites, you can exclude YouTube plugins by using an add-on for your browser (e.g. https://www.youtube.com/user/disconnecters).

Smarketer

1. General scope and description of the processing of data

We use FAST to correctly assign the success of an advertising medium. The data is automatically deleted after 90 days. No profiling takes place. FAST uses a unique key that third parties cannot assign and therefore users cannot be traced. Personalised advertising is not possible with FAST.

FAST establishes a connection between a click on an advertising medium, e.g. an advertisement, and a promotion, e.g. a purchase or a registration.

The information transmitted to us serves the sole purpose of correctly allocating the success of an advertising medium and the corresponding billing.

FAST does not store cookies or cookie-like data on your terminal device.

When generating the device fingerprint, only non-personal parameters are merged (browser settings, time zone, CPU class, colour depth, browser language, etc.)

2. Scope and description of the processing of data when using Google Ads / Microsoft Ads

In the case of a promotion, the order number and the shopping basket value of the order are usually also transmitted and stored by us for 90 days. Personal data such as name, telephone number or address are expressly not collected or stored.

In addition, the following values can be transmitted:
• ID (consecutive number)
• ClickID
• Time of purchase
• Currency
• Conversion Name (Shop order or lead)

The processing of the device fingerprint takes place on the server of the respective customer. In case of integration via Google Tag Manager, the device fingerprint is processed via the Smarketer Host-Europe server in Strasbourg.

Through high security standards, such as an HTTPS connection, the sending of the conversion data takes place on our HOST-Europe server located in Strasbourg. The transfer of the export file and the processing of the data (ClickID, conversion name, timestamp, order value, currency) takes place according to Google Ads / Microsoft Ads on an American server.

The software is set up so that no profiling takes place.

3. Purposes of the processing

The information transmitted to us serves the sole purpose of correctly allocating the success of an advertising medium and the corresponding billing and is justified with our legitimate interests according to Art. 6 para. 1 p. 1 lit. f GDPR.

4. Duration of storage

The data of the processing described here will be automatically deleted after a storage period of maximum 90 days.
Operator: Name: Smarketer GmbH Postal address: Salzufer 8, 10587 Berlin E-mail: info@smarketer.de

5. Possibility of objection and removal

You can prevent the tracking by deactivating the FAST tracking via an opt-out link on the respective page.

Data security

We take all necessary technical and organisational security measures to store your personal data in such a way that they are not accessible to third parties or the public. Should you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be fully guaranteed by this means of communication. We therefore recommend that you send us confidential information exclusively by post.

Up-to-dateness and amendment of this privacy policy

This privacy policy is currently valid.

Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on the website under data protection.

Name and contact details of the controller

This data protection information applies to data processing by:

Peter Schneider Cmrlec / Witzelsbergergasse 20 / 1150 Wien / 019904868/ info(at)onlinezoo.at

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