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Shipping and delivery free of charge


Fast shipping with GLS and free FlexDeliveryService (Flexible Delivery) in EU countries.


Onlinezoo does not support any further wage dumping and ships on fair terms for all. From now on with GLS as cheap as possible. We support the dispatch prices and within Austria and Germany we take over the transport costs and packing costs from 169* Euro completely. (Please see your country for further deliveries free of shipping costs).
*Delivery free of shipping costs valid only for private customers - excluded are goods over 31.5 kg (or 40 kg) and / or a belt measure of over 3 m, these are specially marked and will be shipped with a shipping company subject to shipping costs.

Due to packaging, waste‑electrical and battery regulations, delivery to end consumers is only possible in the listed countries.
Resellers can also be supplied in other EU countries if they send us the properly completed and company‑signed importer confirmation.

Pick-up by appointment


You are also welcome to pick up your ordered articles directly from our warehouse. You can either pay for your order online or in cash when you pick it up.

Onlinezoo Lager, Eingang Schweglerstraße 56, 1150 Wien
Pick-up with appointment during warehouse opening hours
We can also be reached by telephone at +43 1 9902848 between 10:00 and 14:00 hrs.
How to find us
Please note that we can only accept cash payments in the shop, but you are welcome to order online, pay the items by Instant Bank Transfer, credit card or PayPal and then pick up from us.

We deliver to the following countries
Germany, Austria, Switzerland, Slovenia, Ireland and Spain
Postage costs for Germany: GLS Express

Germany

Weight EUR
up to 1 kg 6,98
up to 5 kg

7,66

up to 10 kg 8,78
up to 20 kg 9,83
up to 30 kg

10,96

up to 40 kg 12,08
from 40 kg +8,79 staggered per 10 kg
Free Free delivery on orders of 169 euros or more *
* Large consignments weighing more than 31.5 kg each or with a girth of more than 3 metres must be sent via a freight forwarder. 180 EUR Shipping is only available via a freight forwarder. For items that can only be delivered via a freight forwarder, this is stated in the description; these items are excluded from free delivery.
** GLS standard delivery time: 2–3 days
Delivery, including packaging and lorry tolls As at 1 January 2026

Postage costs for Austria GLS

Austria

Weight EUR
up to 2 kg 5,99
up to 5 kg 6,53
up to 10 kg 7,85
up to 20 kg 9,04
up to 31,2 kg 10,30
from to 31,2 kg

+ 7,85 staggered per 10 kg

Free Free delivery on orders of 169 euros or more *
* Large consignments weighing more than 31.5 kg each or with a girth of more than 3 metres must be sent via a freight forwarder. 180 EUR Shipping is only available via a freight forwarder. For items that can only be delivered via a freight forwarder, this is stated in the description; these items are excluded from free delivery.
** GLS standard delivery time: 1–2 days
Delivery, including packaging and lorry tolls As at 1 January 2026

Postage costs for Switzerland

Switzerland

(Total price including export customs clearance)

Weight Export customs clearance    Porto
EUR total
up to 2 kg 23 + 12,19 up to ***33,51 / 35,19
up to 5 kg 25 + 12,29 37,29
up to 10 kg 28 + 12,94 40,94
up to 20 kg 30 + 14,64 44,64
up to 30 kg 32 + 18,39 50,39
up to 40 kg 40 + 21,94 61,94
from 40 kg 40 + 11,99 staggered per 10 kg
Free Free delivery on orders of 1999 euros or more *

Important note: Export, as this is not an EU country

You do not pay Austrian VAT (standard rate 20%) Swiss VAT (approximately 8.5%) is collected in cash upon delivery. For parcels weighing over 4 kg or valued at over €500, an additional €25.50 import clearance fee per parcel plus 3% of the net value of the goods will be charged. (Payment to be made on the spot in CHF, in cash).

*** Parcels weighing less than 4 kg and costing less than €500 are sent by post, as the costs for customs clearance are lower.

** GLS standard delivery time: 2–5 days (depending on the post office and customs)
Delivery, including packaging and lorry tolls
As at 1 January 2026

* Large parcels weighing more than 40 kg each or with a girth of more than 3 metres must be sent via a freight forwarder and are excluded from free delivery. (This is specifically stated in the product description).
Freight forwarding costs: 399,-


Postage costs for Slovenia GLS Express

Slovenia 

Weight EUR
up to 2 kg 8,79
up to 5 kg 9,89
up to 10 kg 10,99
up to 20 kg 15,39
up to 30 kg 19,79
up to 40 kg 28,59
from 40 kg +10,98 staggered per 10 kg
Free Free delivery on orders of 169 euros or more *
* Large consignments weighing more than 40 kg each or with a girth of more than 3 metres must be sent via a freight forwarder. €203 for delivery by a freight forwarder. For items that can only be delivered by a freight forwarder, this is stated in the description; these items are excluded from free delivery.
** GLS standard delivery time: 2 days
Postage, including packaging and lorry tolls, as at 1 January 2026

Postage costs for Ireland (At the moment, it is not yet possible to send electrical appliances to Ireland)

Ireland

Weight EUR
up to 5 kg 21,99
up to 10 kg 24,19
up to 20 kg 30,53
up to 30 kg 36,62
up to 40 kg 73,69
from 40 kg +24,18 staggered per 10 kg
Free Free delivery on orders of 799 euros or more *
* Large consignments weighing more than 40 kg each or with a girth of more than 3 metres must be sent via a freight forwarder. 699 EUR Shipping is only available via a freight forwarder. For items that can only be delivered via a freight forwarder, this is stated in the description; these items are excluded from free delivery.
** GLS standard delivery time: 4–8 days
Delivery, including packaging and lorry tolls
As at 1 January 2026

Postage costs for Span (Mainland) GLS Express

Spanien

Weight EUR
up to 2 kg 12,45
up to 5 kg 16,49
up to 10 kg 19,79
up to 20 kg 25,29
up to 30 kg 35,19
up to 40 kg 38,49
from 40 kg +19,78 staggered per 10 kg
Free Free delivery on orders of 249 euros or more *
* Large consignments weighing more than 40 kg each or with a girth of more than 3 metres must be sent via a freight forwarder. 410 EUR Shipping is only available via a haulage contractor. For items that can only be delivered via a haulage contractor, this is stated in the description; these items are excluded from free delivery..
** GLS standard delivery time: 4–6 days

Delivery, including packaging and lorry tolls
As at 1 January 2026


Postage costs for (Canary Islands)

(Total price including export customs clearance)

Weight Export customs clearance    Porto
EUR total
up to 2 kg 23 + 12,19 up to ***33,51 / 35,19
up to 5 kg 25 + 12,29 37,29
up to 10 kg 28 + 12,94 40,94
up to 20 kg 30 + 14,64 44,64
up to 30 kg 32 + 18,39 50,39
up to 40 kg 40 + 21,94 61,94
from 40 kg 40 + 11,99 staggered per 10 kg
We are unable to offer free delivery to the Canary Islands.

Important note: Export

You do not pay Austrian VAT (standard rate 20%)Upon delivery, VAT for the Canary Islands is collected in cash or by payment slip. For parcels weighing over 4 kg or valued at over €500, an additional €25.50 import clearance fee per parcel plus 3% of the net value of the goods will be charged.

*** Parcels weighing less than 4 kg and costing less than €500 are sent by post, as the costs for import customs clearance are lower.

** GLS standard delivery time from 6 days (subject to customs clearance)
Delivery, including packaging and lorry tolls
As at 1 January 2026

* Large consignments weighing more than 40 kg each or with a girth of more than 3 metres must be sent via a freight forwarder. The cost for the Canary Islands is 550 euros.


GLS standard transit days are considered the usual delivery time on working days (e.g. local public holidays, road closures, address clarifications and extreme environmental conditions may slightly extend the shipping time).

Orders received before 10:00 a.m. and paid by instant transfer, credit card or purchase on account can usually be dispatched on the same working day. For payments made in advance or via PayPal direct debit, we dispatch immediately after receipt of payment.

If, contrary to expectations, a stock shortage occurs and we cannot deliver an item immediately, we will contact you to ask whether you would like a refund or prefer to choose a replacement item.

B2B partners are generally excluded from the free‑shipping policy.

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